Once you have checked out and your order has been confirmed, you are not be able to make any changes to your order. Please make sure that everything is correct before clicking the confirm button. No refunds/exchanges will be allowed.
We reserve the right to refuse/cancel an order without prior notice for reasons such as:
Product ordered is no longer available in stock
Payment is not completed and notified to us within 48hrs / 2days from the issue of the order invoice
We are unable to obtain authorisation of payment and/or if we suspect any fraudulent activity .
In any of these cases, you will be informed accordingly. Reimbursement will be made if you’ve already made the payment Goods are subject to availability. Items in your shopping cart are not reserved and may be purchased by other customers.
Orders shall be shipped within 14 to 20 working days upon payment verification. Mailing days fall on weekdays. Weekends and Public Holidays are excluded. For local orders, we are cooperating with Pos Laju courier service.
We make the effort to display as accurately as possible the colours of our products that appear on the website. Do give allowance to some differences in colours/shades due to studio lightings. The actual colours you see will also depend on your monitor; hence they may differ from products received.
We take the measurements as accurately as possible. However, due to batch production, please allow 2cm difference from the stated measurement.